Store Supervisor (Arcade Game) - Lead the Fun at Surabaya's New Entertainment Hub

PT. Sumber Daya Mantap · 📍 Surabaya, Jawa Timur · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 5500000 - 6750000
PT. Sumber Daya Mantap is thrilled to announce the opening of a new entertainment hub in Surabaya, and we're looking for a dynamic and passionate Store Supervisor to lead the fun. As the Store Supervisor, you'll be responsible for ensuring that our arcade games are running smoothly, our customers are having a great time, and our sales targets are met. If you're ready to bring excitement and energy to our team, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

Oversee the operation of arcade games, ensuring they are in good working condition and providing a fun experience for customers.,Manage staff, including hiring, training, and scheduling, to ensure a high level of customer service.,Monitor sales and inventory, and work to meet or exceed sales targets.,Promote our products and services to customers, and upsell where appropriate.,Handle customer complaints and concerns, and work to resolve them in a timely and satisfactory manner.,Maintain a clean and well-organized store, and ensure that all health and safety regulations are followed.,Participate in staff meetings and training sessions, and contribute to the development of our team and our store.,Stay up-to-date on industry trends and best practices, and implement them in our store.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in a supervisory or management role in a retail or entertainment environment.,Strong leadership and communication skills, with the ability to inspire and motivate a team.,Excellent customer service skills, with the ability to handle difficult situations with professionalism and tact.,Proficient in using computers and other office technology.,Ability to work well under pressure and meet tight deadlines.,Strong problem-solving and decision-making skills.,Ability to work well in a team environment, and to collaborate effectively with other departments.,Passionate about the gaming industry and excited about the opportunity to bring fun and excitement to our customers.

🛠️ Keahlian

Retail managementCustomer serviceTeam leadershipSales and marketingProblem-solvingTime managementCommunicationTechnical skills (basic computer and office technology)
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